J.D. Power

Acquisition Bolsters J.D. Power Automobile Repair and Warranty Data Sets, Expands Vehicle Quality and Dependability Intelligence J.D. Power, a…

Perfect Storm of Rising Customer Expectations and Faltering Economy Creates New Challenges for Websites and Mobile Apps Many retail bank and credit…

Call Center Customer Support and Digital Tools Emerge as Key Areas in Need of Improvement With pandemic-driven volatility in healthcare starting to…

Electric Vehicle Consideration Study Examines Effects of New EV Models Auto shoppers in America are more likely than ever before to consider buying a…

The streamlined user experience, seamless customer support and improved navigation that was supposed to define the digital transformation of the…

The personal loan marketplace has roared back to life after nearly grinding to a halt during the height of the pandemic. According to the J.D. Power…

Auto insurers are caught between a rock and a hard place. On one side: runaway demand in used vehicles that drove prices up an average of 41% in 2021,…

Verizon, AT&T and Midcontinent Rank Highest in Respective Regions As so many residential internet customers have needed to rely more…

New-Vehicle Demand Remains Red Hot in June, but Low Inventory Cools Sales Pace J.D. Power The Retail Sales Forecast New-vehicle retail sales for the…

Award reflects Huntington’s commitment to taking care of and looking out for customers and delivering exceptional customer satisfaction during height…