Browsing Tag

Jacada

Uniphore Unveils the Industry’s Broadest and Most Comprehensive Conversational Automation Platform

AIT News Desk Oct 21, 2021

Uniphore announced that it has completed its acquisition of Jacada and is unveiling the industry’s most comprehensive platform that will further…

Automation

Uniphore to Acquire Jacada to Transform Customer Experience With Advanced AI and Low Code/No Code…

AIT News Desk Jul 27, 2021

Uniphore, a leader in Conversational Service Automation , announced its agreement to acquire Jacada, a customer experience pioneer with the industry’s…

Automation

Social Media Study: Stress Hurts Call Center Employees And The Customer Experience

AIT News Desk Jul 2, 2021

Jacada, a leading provider of AI and RPA powered virtual assistants, recently released key insights on why contact center employees are stressed and…

Robots

Jacada is Recognized for a Second Consecutive Year in Gartner’s Magic Quadrant for RPA

AIT News Desk Jul 30, 2020

Another Call Center Automation milestone for Jacada having received placement in two Gartner Magic Quadrants in 2020 for both Workforce Engagement…

Automation

Symphony Joins Forces With Jacada as Newest Global Consulting Partner

AIT News Desk Jul 23, 2020

Jacada, Inc., a pioneer of intelligent customer service automation, has announced its newest strategic partner, Symphony, a SYKES company, a global…