Klaus

This is your AI Weekly Roundup. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …

CX leader accelerates growth in workforce engagement management (WEM) and adds AI-powered quality assurance (QA) to help companies deliver intelligent…

Acquisition deepens company's commitment to leading the future of AI-powered customer experience (CX) with new and transformative quality management…

SaaS startup is already helping thousands of customer service agents at hundreds of enterprises to improve contact center quality and consistency;…