SaaS Leading KM Software Developer Lucidea to Establish Presence in EU AIT News Desk Oct 14, 2022 Lucidea, developer of market-leading knowledge management, library automation, and archival and museum collections management software, is…
Cloud Lexsoft Takes its Knowledge Management Solution, T3, into the Cloud AIT News Desk Sep 26, 2022 Lexsoft Systems, a provider of IT and business process solutions, announces the global availability of its knowledge management (KM) solution, T3, in…
Customer Experience NICE Announces Annual Digital CX Week, Highlighting Digital-First Strategies to Transform Customer… AIT News Desk Sep 14, 2022 Digital CX Week 2022 to feature online sessions by industry thought leaders and analysts embracing digital solutions to meet customers whenever,…
Natural Language Lexicala Launches New Multilingual Lexical Data Solutions for the Language Technology Industry AIT News Desk Sep 6, 2022 Lexicala, a content provider for Language Service Providers, has launched new multilingual lexical data solutions for the Language Technology industry…
IT and DevOps Lefebvre and Lexsoft Present Smart Tags and Legal Review, Two New Tools for Document Management in… AIT News Desk Jul 18, 2022 Lefebvre, a leading provider of legal information solutions in Spain, and Lexsoft Systems, a leading provider of IT and business process solutions to…
Cloud eGain Knowledge Hub Now Available for Cisco Webex Contact Center AIT News Desk Jun 14, 2022 Embedded in the Cisco Webex Contact Center Agent Desktop, eGain Knowledge Hub for Cisco Webex Contact Center delivers proactive knowledge and AI…
Mobile US Mobile Provider Chooses USU Knowledge Management AIT News Desk Apr 19, 2022 An American mobile communications provider has chosen USU Knowledge Management to optimize and deliver its customer service. Their aim is to create a…
Sales and Customer Support Enhancements to Pryon’s Platform Release 4.6 Sets Record for Accuracy and Volume of Answers… AIT News Desk Mar 7, 2022 Pryon named to KMWorld 100 Companies that Matter in Knowledge Management in 2022 -Pryon, the artificial intelligence (AI) company that is…
Education and Research Heretto Announces Real-Time Delivery For Structured Knowledge Content AIT News Desk Feb 7, 2022 New functionality enables personalized digital experiences on demand for any audience Heretto, the leading Content Operations Platform for Knowledge…
Cloud Five9 Rated Highest In Overall Vendor Satisfaction Among Customers Surveyed By Industry Analyst DMG… AIT News Desk Dec 10, 2021 Five9 earned 33 perfect scores out of a possible 34 and received the highest ratings across four overarching categories: vendor satisfaction, product…