Business Intelligence Total Economic Impact Study Finds Kustomer CX Platform Produces More Than 400% ROI AIT News Desk Aug 4, 2021 Study Further Finds That Centralizing CX Operations And Use of Automation and Intelligence Provides Measurable Value To Brands Kustomer, an…
Martech Kustomer Releases New Report that Delves into Changing Consumer Expectations for Retail Customer… AIT News Desk May 3, 2021 Survey of US Consumers Illuminates Need For Stellar Digital Customer Experiences And Targeted Generational Strategies Kustomer, a top-rated CRM for…
SaaS With a Strategic Partnership and Enhanced Integrations UJET and Kustomer Further Extend their… AIT News Desk Aug 14, 2020 UJET Inc., the ultra-modern cloud contact center for customer-focused enterprises, announced a partnership with Kustomer, to offer businesses UJET’s…
SaaS Kustomer Selected As Enterprise Customer Service CRM Available In Shopify Plus Certified App Program AIT News Desk Jul 8, 2020 Kustomer, the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences, announced that it has been selected…
Analytics Kustomer Recognized in the June 2020 Gartner Magic Quadrant for the CRM Customer Engagement Center AIT News Desk Jun 12, 2020 Evaluation based on ability to execute and for completeness of vision Kustomer, the omnichannel SaaS platform reimagining enterprise customer…
Machine Learning Kustomer Acquires Automation Technology Company Reply.ai, Accelerating Kustomer IQ’s Intelligence… AIT News Desk May 14, 2020 Reply is the first acquisition for Kustomer, reinforcing Kustomer’s commitment to AI and machine learning capabilities throughout the customer…
SaaS New Data From Kustomer Reinforces The Critical Role Of Customer Service During The COVID-19 Crisis AIT News Desk May 6, 2020 Increased Customer Inquiries, Complex Issues And Demand For Greater Efficiencies Challenge Underprepared Remote Customer Service Teams — Kustomer,…
Machine Learning Kustomer Launches KustomerIQ, Leveraging Intelligence Throughout Its Customer Service Platform AIT News Desk Apr 16, 2020 KustomerIQ leverages advanced artificial intelligence to help agents more efficiently analyze and take action on customer requests. Machine learning…
Virtual Reality Kustomer’s Native Voice Integration with Amazon Connect To Revolutionize Omnichannel Support AIT News Desk Nov 1, 2018 Leveraging the integrated functionalities, companies like Ring™ can automate multi-channel routing and queuing and fundamentally transform their…