Cloud Natterbox Announces Its Latest Integration for Service Cloud Voice on Salesforce AppExchange, the… AIT News Desk Jun 21, 2021 Natterbox integrates any phone system and Microsoft Teams to Service Cloud Voice Natterbox has announced its latest integration with Salesforce’s…
Analytics Natterbox Launches Intelligent Speech Analytics Tool for Customer Call Recordings AIT News Desk Mar 11, 2021 ‘Insight’ listens to every customer call to make supervisors quickly aware of important calls The intelligent tool will improve agent training,…
Voice Natterbox Secures £7.5 Million of Growth Equity Funding From Octopus Investments to Accelerate… AIT News Desk Apr 17, 2020 Natterbox, a leading provider of global voice cloud services, has secured £7.5 Million of growth equity funding from the Development Capital team at…
Guest Authors Eight Tips for Building Trust With Your Customers Neil Hammerton Feb 17, 2020 Trust is paramount in the customer-company relationship. However, not all businesses realize how easily it can be lost. From data breaches to privacy…
Guest Authors Humans vs. Machines – the Future of Communication Neil Hammerton Feb 3, 2020 Artificial Intelligence (AI) is increasingly being integrated into everyday life. The technology is so advanced that, in some cases, you may not even…