Bots/Intelligent Assistants Businesses Are Increasing Investment in Digital Channels and Artificial Intelligence for Enhanced… AIT News Desk Nov 4, 2020 Annual NICE inContact Customer Experience Transformation Benchmark finds more businesses offering chat and text, stronger preference for offering…
Computing NICE inContact CXone Selected for 2300 Seat Cloud Transformation AIT News Desk Dec 18, 2018 Global Research and Technology Innovator Selects CXone to Unify Systems, Gain Agility and Transform Customer Experience While Driving down Costs…