Technology iQor Drives Digital Transformation in Retail With NICE CXone Business Wire Feb 22, 2024 Strategic Collaboration Delivers Best-in-Class CX for the Retail Industry Through Open-Source Digital Capabilities iQor, a managed services…
Technology ABN AMRO Finds Smarter and Faster Digital Customer Experiences with NICE CXone Business Wire Jul 19, 2023 NICE simplified ABN AMRO’s infrastructure with migration to the cloud NICE has announced that ABN AMRO, a leading eurozone financial institution…
Technology LanguageLoop Implements NICE CXone to Transform its Customer Experience Operations Business Wire Mar 2, 2023 LanguageLoop delivers frictionless mission-critical customer and employee experiences with NICE CXone NICE announced that LanguageLoop has…
Customer Experience NICE and Deutsche Telekom Global Business Announce Comprehensive Partnership to Bring the Power of… AIT News Desk Apr 13, 2022 The alliance enables companies across the continent to deliver frictionless, digital self-service and agent-assisted experiences with CXone NICE …
Cloud NICE CXone Gets Top Honors for Contact Center Platforms in Metrigy Research AIT News Desk Mar 9, 2022 NICE’s end-to-end integrated contact center platform, CXone, delivers proven business success and is highly ranked by customers --NICE…
Business Intelligence NICE Positioned As The Overall Exemplary Vendor In 2022 Value Index For Agent Management By Ventana… AIT News Desk Jan 13, 2022 NICE ranked highest among 18 vendors and recognized as a Value Index Leader across all seven categories evaluated NICE announced that it has been…
Customer Experience First Orion Collaborates With NICE CXone to Help Customers Create a True Digital Call Experience… AIT News Desk Nov 23, 2021 First Orion is also supporting FCC-mandated STIR/SHAKEN call authentication for NICE CXone customers First Orion, a leading provider of branded…
Cloud NICE Expands its Global Reach with Bell Canada AIT News Desk Sep 15, 2021 NICE announced an agreement with Bell, Canada's largest communications company, to expand access to NICE CXone for Contact Center as a Service (CCaaS)…
Customer Experience NICE CXone Digitally Transforming GWA’s Contact Centers For Improved Customer Experiences AIT News Desk Aug 26, 2021 CXone fosters workforce agility for remote teams and deeper operational insights across all digital and voice interactions NICE announced GWA Group…
Sales and Customer Support NICE CXone Wins UK National Innovation Award For Remote Management Of Customer Interactions AIT News Desk Aug 19, 2021 CXone recognized for innovative features and services supporting contact center agility and business continuity designed for today’s work from…