NICE

NICE inContact CXone streamlines vaccine distribution supply chain from vaccine producers to healthcare providers, allowing a faster and efficient…

Seamlessly converting manual processes to active automation flows at the click of a button, the new capability speeds up time to value and…

Eilam awarded the top spot for leading NICE to continuous and accelerated success, demonstrating excellence in performance, shareholders…

Presenting new insights from CX leaders on 2021 priorities, the survey shows that 79 percent believe agents are performing as well as or…

AI Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …

NICE's Attended Automation solution enables Swinton to redefine processes, improving customer experiences, workforce engagement and efficiency NICE…

AI Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …

NICE announced that it has partnered with Symphony, a Sykes company, to expand deployment of robotic process automation, and in particular attended…

The report forecasts NICE’s continued leadership for its innovative voice biometrics-based real-time authentication and powerful AI-driven…

Using AI-enabled interpretive and predictive models and advanced voice biometrics, the new solution continuously scans millions of calls to…