NICE

NICE announced the Spring 2023 release of CXone, which adds new AI-powered capabilities that accelerate digital fluency to help brands master CXi…

Enlighten Actions revolutionizes use of data and generative AI to pinpoint brand-specific actions to drive business growth NICE  announced…

NICE recognized as a Leader, receiving the highest scores in the current offering and strategy categories and the highest possible score in the…

NICE announced that CXone, the industry’s leading CX native cloud platform, has more than 1,000,000 agents and supervisors using the full breadth of…

LanguageLoop delivers frictionless mission-critical customer and employee experiences with NICE CXone NICE announced that LanguageLoop has…

The Industry Leading Network of Intelligent Camera Ecosystem (NICE) Alliance announces two new adopters, “Toyo Media Links”, a pioneer of total space…

NICE demonstrates substantial growth driven by digital innovation in customer experience NICE announced top placement in Frost & Sullivan’s…

NICE  announced the launch of a global strategic go-to-market partnership to accelerate customer experience (CX) transformation. This partnership…

This pioneering integration of CXone Expert and OpenAI’s generative modeling enables consumers to resolve issues with human-friendly automated…

Yource expands usage of NICE WFM to support hybrid working by empowering employees through efficient scheduling NICE  announced that Yource, the…