NICE Voice of Customer Placed First Overall on Frost Radar Growth Index
NICE demonstrates substantial growth driven by digital innovation in customer experience
NICE announced top placement in Frost & Sullivan’s…
Browsing Tag
NICE
NICE and Cognizant Announce Strategic Partnership For Digital Customer Experience Transformation
NICE announced the launch of a global strategic go-to-market partnership to accelerate customer experience (CX) transformation. This partnership…
NICE Announces Industry’s First Conversational CX With ChatGPT-Enabled CXone
This pioneering integration of CXone Expert and OpenAI’s generative modeling enables consumers to resolve issues with human-friendly automated…
NICE Digitally Transforms Performance and Customer Experience through AI-Driven Employee Engagement…
Yource expands usage of NICE WFM to support hybrid working by empowering employees through efficient scheduling
NICE announced that Yource, the…
NICE Delivers New RPA Innovations leveraging AI To Achieve Complete Performance and Master CXi
New capabilities for NEVA Discover present advanced automation experience
NICE announced new RPA (Robotic Process Automation) capabilities in…
NICE is First to Receive Highest Scores for Inaugural Digital Customer Service Use Case by Gartner
NICE recognized in 2022 Gartner Critical Capabilities for Contact Center as a Service
NICE announced that NICE has received the highest scores…
NICE Launches ElevateAI, The Market Leading AI as a Service (AIaaS), to Make Every CX Application…
ElevateAI provides on-demand access to NICE's unrivaled CX data and AI via developer-friendly APIs
NICE announced the launch of ElevateAI, a new…
NICE Named a Leader in Everest Group’s Robotic Process Automation PEAK Matrix
NICE RPA scored high on both ‘Vision and Capability’ as well as the ‘Market Impact’ axis in leading analyst's RPA Assessment
NICE announced that…
NICE Applauded by Frost & Sullivan for its Multipath to CXone Approach that Maximizes Value and…
Frost & Sullivan recently published this year's edition of its European contact center-as-a-service (CCaaS) study, and based on the research…
NICE Received Highest Score for Attended Automation Use Case In 2022 Gartner Critical Capabilities…
NICE RPA received the highest use-case score among all vendors for Attended Automation and ranked in the top 5 for the Unattended Automation use…