Machine Learning NICE Delivers New RPA Innovations leveraging AI To Achieve Complete Performance and Master CXi AIT News Desk Jan 9, 2023 New capabilities for NEVA Discover present advanced automation experience NICE announced new RPA (Robotic Process Automation) capabilities in…
Technology NICE is First to Receive Highest Scores for Inaugural Digital Customer Service Use Case by Gartner AIT News Desk Jan 3, 2023 NICE recognized in 2022 Gartner Critical Capabilities for Contact Center as a Service NICE announced that NICE has received the highest scores…
Machine Learning NICE Launches ElevateAI, The Market Leading AI as a Service (AIaaS), to Make Every CX Application… AIT News Desk Dec 16, 2022 ElevateAI provides on-demand access to NICE's unrivaled CX data and AI via developer-friendly APIs NICE announced the launch of ElevateAI, a new…
Machine Learning NICE Named a Leader in Everest Group’s Robotic Process Automation PEAK Matrix AIT News Desk Dec 5, 2022 NICE RPA scored high on both ‘Vision and Capability’ as well as the ‘Market Impact’ axis in leading analyst's RPA Assessment NICE announced that…
Technology NICE Applauded by Frost & Sullivan for its Multipath to CXone Approach that Maximizes Value and… AIT News Desk Nov 28, 2022 Frost & Sullivan recently published this year's edition of its European contact center-as-a-service (CCaaS) study, and based on the research…
Technology NICE Received Highest Score for Attended Automation Use Case In 2022 Gartner Critical Capabilities… AIT News Desk Nov 14, 2022 NICE RPA received the highest use-case score among all vendors for Attended Automation and ranked in the top 5 for the Unattended Automation use…
Technology IGT Solutions Selects NICE CXone to Deliver a Seamless Customer Experience for its Travel and… AIT News Desk Oct 31, 2022 NICE announced IGT Solutions (IGT), a next-gen customer experience (CX) company, has chosen NICE CXone’s world-leading cloud CX platform to ramp up…
Machine Learning NICE Actimize Chosen to Provide Cloud-Based AML and Anti-Fraud Financial Crime Platform for UK-Based… AIT News Desk Oct 31, 2022 NICE Actimize, a NICE business, announced that its AI and cloud-based Essentials anti-money laundering and anti-fraud solutions have been chosen by…
Machine Learning NICE Alliance Welcomes Total Building Solution Provider S&I Corp. as Adopter for Global… AIT News Desk Oct 11, 2022 The Industry Leading Network of Intelligent Camera Ecosystem (NICE) Alliance announces its newest adopter, S&I Corp., the leading total building…
Machine Learning NICE Actimize Launches Compliancentral, Industry’s First End-to-End Communications and Trade… AIT News Desk Sep 21, 2022 The new cloud-based platform empowers firms to know more and risk less by capturing and surveilling complete communication, trade and behavioral data…