Machine Learning NICE Alliance Welcomes Total Building Solution Provider S&I Corp. as Adopter for Global… AIT News Desk Oct 11, 2022 The Industry Leading Network of Intelligent Camera Ecosystem (NICE) Alliance announces its newest adopter, S&I Corp., the leading total building…
Machine Learning NICE Actimize Launches Compliancentral, Industry’s First End-to-End Communications and Trade… AIT News Desk Sep 21, 2022 The new cloud-based platform empowers firms to know more and risk less by capturing and surveilling complete communication, trade and behavioral data…
Customer Experience NICE RPA Named a Leader in Everest Group’s Task Mining Products PEAK Matrix AIT News Desk Sep 14, 2022 NICE NEVA Discover scores high on both ‘Vision and Capability’ as well as the ‘Market Impact’ axis in leading analyst's Task Mining Products…
Customer Experience NICE Announces Annual Digital CX Week, Highlighting Digital-First Strategies to Transform Customer… AIT News Desk Sep 14, 2022 Digital CX Week 2022 to feature online sessions by industry thought leaders and analysts embracing digital solutions to meet customers whenever,…
Customer Experience NICE Interaction Analytics Chosen by Tele-Centre Services to Drive Customer Experience Interactions… AIT News Desk Sep 1, 2022 NICE data-driven insights automate quality management and provide insights on both customer and agent behaviors NICE announced that Tele-Centre…
Customer Experience NICE Extends CXi Leadership With Next-Gen Digital And Conversational AI Capabilities AIT News Desk Aug 22, 2022 NICE named a leader in Omdia Customer Engagement Platforms, 2022–23 research report, receiving maximum scores for solution innovation NICE announced…
Machine Learning Balto Now Embedded Directly Within Major CCaaS and Workflow Systems for Simplified Contact Center… AIT News Desk Aug 11, 2022 Balto, the leader in uniting contact center agents with AI for better conversations, is pleased to announce the launch of its next-gen integration: an…
Machine Learning NICE Selected by Scope to Deliver Frictionless Customer Experience Through Digital CX Cloud Platform AIT News Desk Aug 11, 2022 Scope consolidates its contact center operations with NICE CXone’s world leading cloud CX platform, delivering a solution for continued growth NICE…
Analytics NICE Actimize Recognized with Frost & Sullivan Product Leadership Award for North America… AIT News Desk Aug 6, 2022 Supported by a comprehensive data, advanced analytics, and cloud-based approach, NICE Actimize is at the forefront of innovation for enterprise…
Augmented Reality NICEverse Augmented Reality Campaign Results Are Out Of This World AIT News Desk Jul 15, 2022 Aircards creates the NICEverse, a highly innovative WebXR gaming platform for NICE, a leading global software company. The NICEverse was created as…