Analytics NICE Actimize Recognized with Frost & Sullivan Product Leadership Award for North America… AIT News Desk Aug 6, 2022 Supported by a comprehensive data, advanced analytics, and cloud-based approach, NICE Actimize is at the forefront of innovation for enterprise…
Augmented Reality NICEverse Augmented Reality Campaign Results Are Out Of This World AIT News Desk Jul 15, 2022 Aircards creates the NICEverse, a highly innovative WebXR gaming platform for NICE, a leading global software company. The NICEverse was created as…
Customer Experience NICE Introduces Groundbreaking Innovations in Digital CX and AI in CXone Summer 2022 Release AIT News Desk Jul 8, 2022 Further expanding NICE’s commitment to CXi, the newest CXone release offers first-of-its-kind capabilities to enable fully orchestrated…
Customer Experience Textel Expands Partnership with NICE CXone to Bring its Advanced Texting Services to the… AIT News Desk Jun 24, 2022 Textel, the fastest and most reliable full-service, cloud-based texting platform for businesses and contact centers, announced an expanded partnership…
Automation ‘Ease of Use’ Has Just Become Easier with NICE RPA’s Latest Innovations Extending the Capabilities… AIT News Desk Jun 23, 2022 In its newest RPA release, NICE addresses the ‘ease of use’ mega trend with improved clarity and continuity for the business analyst, the…
Technology NICE Robotic Process Automation Named a Technology Leader in 2022 SPARK Matrix AIT News Desk Jun 15, 2022 Quadrant Knowledge Solutions latest report on the RPA market identifies unique differentiators in NICE’s robust solution portfolio, including the…
Machine Learning NICE Applauded by Frost & Sullivan for Optimizing Contact Center Efficiency, Reliability, and… AIT News Desk Jun 2, 2022 NICE's workforce management solution maximizes agent flexibility, delivers quality customer experience, reduces operational costs, enhances overall…
Machine Learning NICE Actimize Positioned as Highest-Scoring Vendor Across Technology Excellence Metrics in 2022… AIT News Desk May 25, 2022 NICE Actimize’s next-generation KYC/CDD solution leverages AI and machine learning to provide accurate customer risk scoring and reduce compliance…
Healthcare Management Sleepio Is the First-Ever Digital Therapeutic to Receive NICE Guidance, Confirming Clinical and Cost… AIT News Desk May 23, 2022 Big Health has become the first digital therapeutics company to receive guidance from the National Institute for Health and Care Excellence (NICE),…
Customer Experience NICE Investigate Helps British Transport Police Streamline Management of Digital Evidence and… AIT News Desk May 5, 2022 Part of NICE’s Evidencentral Platform, NICE Investigate is helping British Transport Police remove obstacles which slow the collection and sharing…