NICE

In its newest RPA release, NICE addresses the ‘ease of use’ mega trend with improved clarity and continuity for the business analyst, the…

Quadrant Knowledge Solutions latest report on the RPA market identifies unique differentiators in NICE’s robust solution portfolio, including the…

NICE's workforce management solution maximizes agent flexibility, delivers quality customer experience, reduces operational costs, enhances overall…

NICE Actimize’s next-generation KYC/CDD solution leverages AI and machine learning to provide accurate customer risk scoring and reduce compliance…

Big Health has become the first digital therapeutics company to receive guidance from the National Institute for Health and Care Excellence (NICE),…

Part of NICE’s Evidencentral Platform, NICE Investigate is helping British Transport Police remove obstacles which slow the collection and sharing…

NICE CX Analytics recognized for improving blended self and human service experiences with AI purpose-built solutions for CX NICE announced that it…

The alliance enables companies across the continent to deliver frictionless, digital self-service and agent-assisted experiences with CXone NICE …

Using AI and Machine Learning, NICE Actimize’s solution optimizes detection models and uses predictive analytics to identify and prioritize…

NICE VoC customers achieved measurable improvements in business metrics including revenue increase, cost decrease, and agent efficiency…