Machine Learning NICE Named MetriStar Top Provider for Smart Self-Service AIT News Desk Feb 16, 2022 Metrigy report recognizes NICE’s self-service for delivering top customer sentiment scores and proven business success NICE announced that it has…
Cloud NICE Partners With Etisalat Digital To Bring The CXone Cloud Platform To The United Arab Emirates AIT News Desk Feb 10, 2022 Alliance enables Etisalat Digital customers to drive digital transformation with a secure path to the cloud, rapidly innovate via the CXone platform…
Customer Experience NICE Expands Partnership With Google, Adding CXone To The Chrome Enterprise Recommended Program AIT News Desk Feb 4, 2022 NICE announces CXone compatibility with the Chrome OS ecosystem NICE announced the expansion of its partnership with Google and the optimization of …
Cloud NICE CXone Selected By Leading Australian Vocational Education Provider To Digitally Transform Its… AIT News Desk Feb 2, 2022 Wodonga TAFE achieves greater scalability and flexibility for remote working with NICE’s market-leading CXone cloud platform NICE announced that…
Cloud NICE Actimize Recognized As Category Winner For Communications Monitoring Innovation In The Chartis… AIT News Desk Jan 24, 2022 NICE Actimize’s SURVEIL-X Communication solution provides comprehensive coverage for all communication modalities, asset classes and languages…
Security NICE And Magnet Forensics Partner To Digitally Transform Police Case Building And Investigations AIT News Desk Jan 19, 2022 Integration of companies’ technologies will enable police agencies to automatically merge digital forensic evidence from Magnet REVIEW with other…
Business Intelligence NICE Positioned As The Overall Exemplary Vendor In 2022 Value Index For Agent Management By Ventana… AIT News Desk Jan 13, 2022 NICE ranked highest among 18 vendors and recognized as a Value Index Leader across all seven categories evaluated NICE announced that it has been…
Mobile NICE Recommends First Smartphone-Based ECG For The Detection Of Atrial Fibrillation (AF) For People… AIT News Desk Jan 8, 2022 - AliveCor's KardiaMobile® is the only personal electrocardiogram (ECG) to be recommended by the National Institute for Health and Care Excellence…
Customer Experience NICE Named Market Share Leader In Workforce Optimization AIT News Desk Jan 6, 2022 DMG Consulting’s in-depth analysis reveals NICE is the market share leader of WFO, interaction analytics, WFM, quality management and recording…
Robots NICE Announces New AI-Powered Robotic Process Automation, Accelerating Organizations’ Digital-First… AIT News Desk Dec 21, 2021 New capabilities allow organizations to boost ROI by reducing time to production and maximizing the value of automation across the business NICE …