Observe.AI

Innovative Technology to Boost FlightHub.com and JustFly.com Customers Receiving Accelerated Resolutions When Engaging with Customer Service Agents…

Unlike generic models, Observe.AI’s LLM is trained on real-world contact center data and tasks, and offers greater accuracy, control, and privacy…

PolyAI, a leading provider of enterprise ready customer-led voice assistants, has announced the appointment of Kyle DiPentima to the net new role of…

Observe.AI, the live conversation intelligence platform for contact centers, announced the launch of its new Real-Time AI product suite – designed to…

Observe.AI integrates with Zoom Contact Center to accelerate contact center agent performance and productivity Observe.AI, the most robust…

Powered by industry-leading conversation intelligence and high-fidelity performance data, new Observe.AI Reporting & Analytics empowers contact…

Observe.AI has achieved independent audits verifying its internal controls and processes for SOC 2 Type II and PCI DSS Level 1 Observe.AI an…

Observe.AI , an Intelligent Workforce Platform that transforms contact centers through AI, unveiled its latest research, State of Contact Center…

Auto QA accelerates quality assurance and coaching workflows for faster business-improving impact at scale Observe.AI, an Intelligent Workforce…

This is your AI Daily Roundup today. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …