Machine Learning Observe.AI Adds Enterprise-Grade Security Certifications for Protecting Customer Data in Contact… AIT News Desk Jul 27, 2022 Observe.AI has achieved independent audits verifying its internal controls and processes for SOC 2 Type II and PCI DSS Level 1 Observe.AI an…
Machine Learning Observe.AI Research Reveals Contact Centers Are 10X More Prepared with Conversation Intelligence AIT News Desk Jun 30, 2022 Observe.AI , an Intelligent Workforce Platform that transforms contact centers through AI, unveiled its latest research, State of Contact Center…
Machine Learning Observe.AI Launches Auto QA, the Industry’s First Adaptive Automation for Boosting Agent Performance… AIT News Desk May 25, 2022 Auto QA accelerates quality assurance and coaching workflows for faster business-improving impact at scale Observe.AI, an Intelligent Workforce…
Machine Learning Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates – May 25 AiT Analyst May 25, 2022 This is your AI Daily Roundup today. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …
Machine Learning Observe.AI Named to the 2022 CB Insights AI 100 List of Most Innovative Artificial Intelligence… AIT News Desk May 24, 2022 Observe.AI is recognized for leading innovations in contact center AI Observe.AI, an Intelligent Workforce Platform that transforms contact…
Business Intelligence Observe.AI New Offering For High-Volume B2C Sales Fuels Scalable, Sustainable Revenue Growth AIT News Desk Feb 10, 2022 Observe.AI helps B2C customers across verticals achieve breakthrough levels of performance and productivity, including 40% revenue growth Observe.AI,…
Customer Experience Observe.AI Expands Into Omnichannel Customer Experience Market With ScopeAI Acquisition AIT News Desk Aug 31, 2021 The leader in Contact Center AI announces new omnichannel conversation intelligence offerings that uncover new insights from customer…
Computing Observe.AI Research Predicts Bright Future for the Post-Pandemic Contact Center AIT News Desk Apr 21, 2021 85% of Contact Center Leaders are Optimistic That Contact Centers Will Be a Revenue Driver in the Future, and 72% Are Preparing for Growth by Hiring…
Cloud Observe.AI Adds Jon Heaps as Vice President of Channel AIT News Desk Mar 25, 2021 Contact Center Industry Veteran Joins Observe.AI to Drive Growth in Critical Channel Ecosystem Observe.AI, a leader in Contact Center AI,…
Hot Startups 6 Innovative Startups That Use AI to Address Critical Business Concerns Asim Rahal Dec 16, 2020 Artificial Intelligence (AI) is no longer confined to the domain of science fiction, as it already has a wide range of real-world applications.…