Life Sciences Pager Powers Horizon’s Telemedicine Solution for COVID-19 AIT News Desk Apr 17, 2020 App helps millions of Horizon's Commercial and Medicare members receive rapid, personalized care and medical guidance in the midst of pandemic…
Guest Authors Bridging the Gap Between Customer Expectations and Reality in Telco, with Conversational AI Henry Iversen Dec 5, 2019 This article is co-authored by Sverre P. Jonassen. Meeting the expectations of consumers in today’s on-demand world is by no means an easy task. They…
Guest Authors Headless Commerce: A ‘Best of Both Worlds’ Approach for Manufacturers Dietmar Rietsch Sep 9, 2019 Customer Experience (CX) today is as important a differentiator for manufacturers as product quality and price. Interactions on any level of business…