omnichannel engagement

OptimizeRx Corp., a leading provider of point-of-care technology solutions helping patients start and stay on therapy, announced the results of a…

A new AI-powered, omnichannel engagement tool released promises to revolutionize the way businesses engage and support their customers and completely…

Infobip, a global cloud communication platform and leader in omnichannel engagement, has developed an AI-powered chatbot for Uber. A global first…

Almirall, LLC achieves 86% user engagement and a dramatic rise in field rep productivity Aktana, the leader in intelligent customer engagement…

Strategic partnership extends the reach of LiveVox’s fully integrated, cloud-based contact center solutions, providing a “land and expand”…

New Engine Integrates All Sources of Insight and Uses Transparent AI to Overcome Barriers to Scale Aktana, the leader in intelligent customer…

Uniform Integrates Its Jamstack DXP with Contentstack's Award-winning Headless CMS and Joins Contentstack Catalysts Partner Program Contentstack, the…

Cisco and IMImobile PLC announced that they have reached an agreement on the terms of a recommended cash offer pursuant to which Cisco will pay 595…

Tact.ai Was Also Recognized as a Sample Vendor in Three Categories in Gartner's Hype Cycle for CRM Sales Technology, 2020. Tact.ai, the…

Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, announced Conversation API, a robust omnichannel…