omnichannel experience.

Like all corners of our modern economy, customer experience (CX) has become a key differentiator in wealth management too. Investors are no longer…

Hi Lori Anne, please tell us about your role and how you arrived at Verizon. Hi, and thank you for the interview. I started my career at Verizon 30…

The pandemic accelerated the world into online shopping. So much so that many experts predicted it would be the final nail in the coffin for…

Kount, an Equifax company, is expanding its international presence. The organization, which already helps to protect more than 9,000 businesses…

Pure IP have announced the launch of its Dynamics Call Connect service, to enable inbound and outbound calling to the Microsoft Dynamics 365 Customer…

The report, which collected data from 25 million member actions and over 300 organizations, has been developed by loyalty technology provider, Antavo…

Vonage a global leader in cloud communications helping businesses accelerate their digital transformation, announced that Key Travel has delivered an…

Technology is the most powerful tool to democratize access to financial services. For hundreds of thousands of global companies and businesses,…

AI-Driven Personalized Commerce Search, Algonomy Find , Is Expected to Dramatically Improve the Search Experience, Conversions, and Product…

Coretech pioneer EIS will deliver a customer-centric platform to support esure’s digital transformation EIS, a core and digital platform provider…