omnichannel experiences

Tata Consultancy Services is the inaugural partner in this program, which will combine its deep industry knowledge and advisory services with Conga's…

New platform update is designed to enhance customer loyalty and brand advocacy using Digital Ads for TikTok channel Customer engagement platform…

SANDSIV, the global leader in enterprise solutions for CXM (Customer Experience Management) and VoC (Voice of the Customer), announced a strategic…

UK high street retailer Marks & Spencer has extended its agreement with Flooid for the provision of store point-of-sale and unified commerce…

Digital transformation allows leading European retailers to create unified omnichannel experiences, ISG Provider Lens report says European…

It’s a digital-first world. Customers now surf 10-plus channels before making a single purchase, and they want intuitive, omnichannel experiences…

The new partnership aims to enable providers, payers and pharmacy retailers to deliver high-engagement, personalized healthcare consumer…

- 88% of respondents consider delivering an outstanding customer experience (CX) an important goal with 38% expecting top-line revenue growth as a…

LINK Mobility (LINK) announces integration into Emarsys' omnichannel customer engagement platform as an approved SMS aggregator. Today, LINK, a …

Consumers Want Better Omnichannel Experiences, Even as They Return to Retail Stores Price Remains Top Influencer in Online Shopping, Pushing…