omnichannel experiences

SANDSIV, the global leader in enterprise solutions for CXM (Customer Experience Management) and VoC (Voice of the Customer), announced a strategic…

UK high street retailer Marks & Spencer has extended its agreement with Flooid for the provision of store point-of-sale and unified commerce…

Digital transformation allows leading European retailers to create unified omnichannel experiences, ISG Provider Lens report says European…

It’s a digital-first world. Customers now surf 10-plus channels before making a single purchase, and they want intuitive, omnichannel experiences…

The new partnership aims to enable providers, payers and pharmacy retailers to deliver high-engagement, personalized healthcare consumer…

- 88% of respondents consider delivering an outstanding customer experience (CX) an important goal with 38% expecting top-line revenue growth as a…

LINK Mobility (LINK) announces integration into Emarsys' omnichannel customer engagement platform as an approved SMS aggregator. Today, LINK, a …

Consumers Want Better Omnichannel Experiences, Even as They Return to Retail Stores Price Remains Top Influencer in Online Shopping, Pushing…

Connectly.ai, a conversational commerce company that simplifies how message-first businesses transform connections into revenue, has been designated…

Exceptional digital experiences do not happen by accident. They are built through strategy, and they require a quality toolset. Many organizations are…