Apps Connectly.ai Becomes a WhatsApp Business Solutions Provider AIT News Desk Oct 26, 2021 Connectly.ai, a conversational commerce company that simplifies how message-first businesses transform connections into revenue, has been designated…
Customer Experience Understanding DXM: The A.E.I.O.U.s of Digital Experience JD Little Sep 15, 2021 Exceptional digital experiences do not happen by accident. They are built through strategy, and they require a quality toolset. Many organizations are…
Customer Experience Twilio Segment Unveils Journeys, the First Customer Journey Builder for the New, Digital Era AIT News Desk Jun 9, 2021 Now marketers can build customer journeys on top of the world’s #1 CDP, the same platform they already rely on for real-time, up-to-date…
Martech Kibo and PeakActivity Join Forces to Help Retailers Accelerate Their Omnichannel Commerce Efforts AIT News Desk Jun 7, 2021 Partnership drives implementation of end-to-end order management, eCommerce and personalization for shared retail clients Kibo, a leading…
Mobile Tulip Launches Fulfillment and Curbside Pickup to Help Retailers Optimize Omnichannel Experiences AIT News Desk Feb 3, 2021 New Solution Offers a Full Range of Features Providing Flexible Fulfillment Options for Retailers Tulip, the leader in retail cloud-based…
Cloud TTEC Reimagines Remote Workplaces for Businesses and Employees Worldwide With Their Humanify Cloud… AIT News Desk Nov 20, 2020 Humanify® Cloud @Home Hits 100k User Milestone as Pandemic Keeps Workers Home TTEC's Humanify® Cloud @home platform has enabled over 100K users…
Martech Study: Consumers Expect Control, Omnichannel Experiences and Personalized Customer Service this… AIT News Desk Nov 10, 2020 More than two-thirds of U.S. consumers expect to do their holiday shopping online this year, while 60% also anticipate hitting brick-and-mortar…
Martech Cloudinary and Contentful Partner to Help Brands Create Visual-First Experiences More Efficiently,… AIT News Desk Oct 21, 2020 Contentful-Cloudinary Integration Brings Headless Dam to Users to Streamline the Media Management Process and Ensure a Flawless and Fast Digital…
Containers TCS a Leader in Customer Experience Services in Telecom and Media: NelsonHall AIT News Desk Oct 14, 2020 Tata Consultancy Services’ Design and Consulting CX Transformation Offerings, Strong Cognitive Automation and Omnichannel Delivery Capabilities, Cited…
Martech 1-800 Contacts Rapidly Adapts Consumer Engagement During COVID-19 AIT News Desk Aug 19, 2020 Redpoint’s Intelligent Orchestration Enables Enhanced Omnichannel Personalization for New Segments 1-800 Contacts selected Redpoint Global in 2020…