Omnichannel

America’s preeminent resort retailer leverages AI-powered solutions to accurately predict omnichannel customer demand, optimize nationwide store…

 Iterum selects AmplifAI as preferred provider of performance enablement. With AmplifAI, Iterum can now action its agents’ behavior to replicate…

NobelBiz, a leading contact center telecom and software provider, has partnered with Customer Dynamics to futureproof its Omnichannel CCaaS solution …

Analysis offers insight from previous back-to-school seasons ahead of the second-largest shopping event of the year Cardlytics released its annual…

RFID allows items to be located quickly and enables weekly inventory counts needed for omnichannel and BOPIS systems. SimplyRFID releases an…

Leader in omnichannel contact center solutions introduces next-level innovation, providing agents with AI-powered guidance and automation for faster…

Acquisition strengthens Gupshup’s suite of conversational tools with a unified, intelligent Agent Assist inbox Gupshup, a global leader in…

Incorporating ThetaRay's SONAR AI-driven AML solution, the partnership aims to detect and prevent financial crimes  ThetaRay, a leading provider of…

Playvox, the leading CRM-connected omnichannel contact center provider of Workforce Engagement Management solutions, is launching its new Capacity…

Lasso becomes the first platform to enable both Rx and OTC Sales Lift analysis for healthcare provider and patient targeted campaigns Lasso…