Browsing Tag

OnviSource

OnviSource announced that Billie Clarke’s Answering Service, a provider of 24/7 live answering and contact center services, has successfully deployed…

Deep Learning

OnviSource Partners With Voicegain For Speech Recognition Based On Deep Learning Technologies And…

AIT News Desk Oct 27, 2021

OnviSource has integrated Voicegain’s deep learning-based speech-to-text platform into its Intellecta multichannel analytics solution. OnviSource, a…

Analytics

Using Analytics and Automation from OnviSource, a Nationwide Wireless Service Provider Intelligently…

AIT News Desk Oct 22, 2021

OnviSource announced that one of its long-term customers, a leading provider of nationwide wireless services, has successfully deployed OnviSource’s…

Neural Networks

InfoCision Selects OnviSource’s Intellecta Solution to Improve Customer Satisfaction

AIT News Desk Oct 14, 2020

Intellecta™ from OnviSource Enables InfoCision to Discover Their Customers’ Sentiment, Trend and Behavior, as well as Improving First Call…

Automation

OnviSource Introduces Liaa TeleServ, an Intelligent Virtual Agent Delivering Automated Self-Service…

AIT News Desk Aug 7, 2020

Liaa TeleServ Utilizes a Combination of OnviSource’s Liaa Intelligent Virtual Agent (IVA) and Automata Process Automation Technologies, and Offers…

Analytics

Intellecta AI-Driven And Multichannel Analytics From OnviSource Delivers Automation For Workforce…

AIT News Desk Feb 7, 2020

Powered by Company’s Proprietary AI, Intellecta Analyzes 100% of Customer Interactions across Multiple Touch Points, Channels and Languages; And…