Browsing Tag

Pathlight

Pathlight Breaks Barriers in Conversation Intelligence with New AI-Native LLM Solution

PR Newswire Jun 15, 2023

Pathlight unveiled Pathlight Conversation Intelligence (CI), introducing a new paradigm in AI-based customer interaction analysis. Leveraging the most…

Machine Learning

Pathlight Unveils the First Generative AI Manager

PRNewswire Apr 21, 2023

Pathlight unveiled "AI Manager", the industry's first autonomous manager for customer-facing teams powered by large language models (LLMs). AI…

Customer Experience

Pathlight Extends Platform with New AI-enabled Quality Assurance and Announces Workforce Management

AIT News Desk Jun 21, 2022

Pathlight, the leader in Performance Intelligence, unveiled at CCW Las Vegas new additions to their platform including AI-enabled Quality Assurance…

SaaS

Pathlight Achieves Completion of SOC 2 Type I Certification

AIT News Desk Jan 20, 2022

Pathlight, a SaaS platform that helps organizations supercharge the performance of their customer-facing teams, announced it has successfully…

SaaS

Pathlight Appoints Janelle Raney as Chief Marketing Officer

AIT News Desk Aug 19, 2021

Former Head of Product Marketing at Zoom Joins to Lead Go-to-Market Strategy and Fuel Next Stage of Company’s Growth Pathlight, a SaaS platform…

SaaS

Pathlight Raises $25 Million to Help Enterprises Bolster Performance of Customer-facing Teams

AIT News Desk Apr 7, 2021

Pathlight's Realtime Performance Management platform grew dramatically in 2020, enabling customer service and sales teams to move faster and exceed…