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Paul Jarman

NICE inContact Provides Customers New Enhanced Customer Service and Business Continuity Capabilities…

AIT News Desk Mar 11, 2020

Provides free work-from-home module and free voice call ports for 211 and 311 organizations to handle increased interactions volume NICE inContact …

NICE inContact CXone Rated Highest in Product and Overall Vendor Satisfaction by Customers in DMG…

AIT News Desk Jan 25, 2019

Customers Give CXone Cloud Customer Experience Platform the Highest Average Product Satisfaction Rating, and Award Perfect Scores in Overall Vendor…

NICE inContact CXone Selected for 2300 Seat Cloud Transformation

AIT News Desk Dec 18, 2018

Global Research and Technology Innovator Selects CXone to Unify Systems, Gain Agility and Transform Customer Experience While Driving down Costs…

Chatbots & Intelligent Assistants

NICE inContact CXone AI Self-Service Solution Helps TechStyle Improve Operational Efficiency,…

AIT News Desk Aug 16, 2018

CXone with integrated SmartAction Omni-bot™, improves operational efficiency and enhances customer experience for TechStyle Fashion Group NICE…