Customer Experience Genesys Completes Acquisitions of Pointillist and Exceed.ai AIT News Desk Dec 2, 2021 Company extends its market leadership with journey analytics and conversational AI for marketing and sales, transforming customer and employee…
Analytics Pointillist Launches Customer Journey Analytics and Orchestration Platform AIT News Desk Aug 4, 2020 Pointillist’s AI-driven software combines with the Genesys customer experience and contact center solutions to enable companies to improve customer…