Predictions Series

Customer experience (CX) leaders are quickly realizing the infinite possibilities of using Generative Artificial Intelligence or GAI in the…

Ian Moss, regulation, government affairs and policy specialist and a member of UK Stop Ad Funded Crime (UKSAFC) initiative, discusses the birth of a…

Here are some of the top trends organizations need to consider when it comes to managing and unlocking the value of their customer data in the year…

A lot has changed in 2022. We’ve innovated through the disruption and changes in buying behavior following a global pandemic, adapted to a hybrid work…

The growing patchwork of state privacy laws, along with a possible new bipartisan federal privacy bill prohibiting companies from tracking consumers…

The world is gearing up for a new era in social media conversations with Decentralized Social Networks. To free up social media platforms from…

Although sales teams are concerned that AI might become the status quo within the industry - leading to a reduction in the human workforce - Gartner…

Coined by Chris Messina (the creator of the hashtag) in a post he wrote back in 2015, Conversational Commerce, or cCommerce, is the evolution of the…

AiThority.com, a leading B2B technology publication for the decision-makers in AI and data science industry, is announcing the launch of its annual…

Sales and marketing leaders have embraced digital practices for years, yet the pandemic forced these leaders to take a closer look at what tools were…