SaaS Flight Centre Uses Qualtrics AI to Unlock Insights from Unstructured Customer Feedback AIT Staff Writer May 28, 2024 Leading global travel agency Flight Center chose Qualtrics AI to gather actionable customer insights across multiple feedback channels with advanced…
customer Experience How Porsche Uses Qualtrics AI AIT Staff Writer May 13, 2024 Porsche has been an iconic brand everyone knows for decades, particularly its legendary cars and commitment to customer service. The brand is…
AI Machine Learning Projects Recap of Day 2 Qualtrics X4 Summit: New Transformational Partner Solutions Pooja Choudhary May 4, 2024 Day 2 At The Qualtrics X4 Summit (#QualtricsX4) What an epic close to day 2 of QualtricsX4. Big thanks to the Backstreet Boys for their show-stopping…
Customer Experience Recap of Day 1 Qualtrics X4 Summit: New Qualtrics AI Capabilities will Fix Broken Digital… AIT Staff Writer May 2, 2024 Day 1 at the Qualtrics X4 Summit (#QualtricsX4) The 3-day X4 event at the Salt Palace Convention Center began with a bang. Qualtrics CEO Zig…
Customer Experience Simplifying CX Survey Creation with Delighted’s AI Recommended Questions Sudipto Ghosh Mar 29, 2024 Delighted, powered by Qualtrics AI, has announced a new feature for CX surveys – AI Recommended Questions. AI Recommended Questions feature allows…
Technology Qualtrics Announces General Availability of New Frontline Care Solutions Business Wire May 25, 2023 Qualtrics, the leader and creator of the experience management (XM) category, announced the general availability of three new contact center…
Customer Experience AiThority Interview with Brad Anderson, President of Product and Engineering at Qualtrics Sudipto Ghosh Apr 11, 2023 Hi, Brad, welcome to our Interview Series. Please tell us a little bit about your role and responsibilities at Qualtrics. How did you arrive at the…
Machine Learning Qualtrics Frontline Care Solutions Empower Customer Service Agents and Managers with Qualtrics AI… AIT News Desk Mar 9, 2023 New Qualtrics Frontline Agent Coaching helps managers build stronger teams with automated coaching, so they can deliver better service experiences and…