New enhancements, enabled by the Qualtrics Developer Platform, integrate Voxpopme’s video visualization widget directly into Qualtrics dashboards, giving businesses the ability to access quantitative and qualitative feedback data side-by-side on one system to obtain deeper experience insights Qualtrics, the leader in customer experience and creator of the experience management category, announced enhancements ... Read More »

The new solution automates an otherwise complicated and time-consuming manual process, allowing health officials to trace the spread of the virus more quickly so they can protect the health and safety of their communities The City of Houston, fourth most populous city in the US, is leveraging the Qualtrics solution ... Read More »

University of Miami, one of the nation’s top research universities, is among the first higher education institutions to leverage Qualtrics’ Back-to-School solutions for symptom checking and contact tracing to ensure students and faculty can return to campus in a safe way Qualtrics, the leader in customer experience and creator of ... Read More »

Rizing Revolutionizes Employee Engagement With Employee Experience Insights for Qualtrics and SAP SuccessFactors Rizing, a global professional services firm and leading SAP partner, announced the launch of Rizing Employee Experience Insights (EXI), a new solution focused on turning fundamental business processes into insights that spark significant organizational change. The addition ... Read More »

Qualtrics is the only company named a leader across experience management, customer experience, and employee experience categories Rankings are based on customer reviews and aggregated online data Qualtrics, the leader in customer experience and creator of the experience management (XM) category, announced today that it was named the top leader ... Read More »

Qualtrics’ Return to Work & Back to Business study reveals what customers and employees want to see happen before they feel confident re-entering public life, including attending live events, dining at a restaurant, and even voting at a polling station Qualtrics, the leader in customer experience and creator of the ... Read More »

New functionality and integrations with AWS and Workato enable companies to build differentiated experiences Zendesk, Inc. announced new functionality for its open and flexible CRM platform Zendesk Sunshine that lets companies connect and understand all their customer data. These capabilities built on Amazon Web Services (AWS) help companies boost agent productivity ... Read More »

New Qualtrics CustomerXM leader Brian Stucki Will Leverage His Extensive Background in Customer Experience Solutions and Enterprise Customer Success to Continue Qualtrics’ Unprecedented Growth and Leadership in the Customer Experience Industry Qualtrics, the leader in customer experience and creator of the experience management category, announced the appointment of customer experience ... Read More »

Newest solution to Qualtrics CustomerXM puts the voice of employees at the center of a company’s customer experience program, prioritizes and surfaces the most-requested feedback items, and helps the right teams take action on feedback to improve experiences Qualtrics, the leader in customer experience and creator of the experience management ... Read More »

The Qualtrics Developer Platform Is a Core Element of the Qualtrics Partner Network, Providing Best-In-Class Capabilities in More Than 20 Total Categories Including Voice Analytics, User Research, Online Reputation Management, and Community Among Many Others Qualtrics, the leader in customer experience and creator of the experience management category, announced that ... Read More »