Machine Learning AiThority Interview with Fabrice Martin, Chief Product Officer of Qualtrics XM for Customer… Sudipto Ghosh Aug 15, 2023 Brands are constantly trying to provide the best customer service by keeping with the latest customer experience (CX) trends. CX has emerged as a key…
Machine Learning Customer-Focused Leaders Look to AI for a Competitive Advantage Business Wire Jul 25, 2023 Business leaders whose jobs involve customer service are looking to AI for a competitive advantage as cost pressures mount and customer loyalty is…
Machine Learning Qualtrics Launches XM/os2: The Next Generation of The Qualtrics Platform Fully Enabled With AI Business Wire Jul 24, 2023 With new generative AI capabilities and the world’s largest human sentiment database, XM/os2 gives organizations entirely new ways to personalize…
Machine Learning AI Generates Excitement and Fear as Employees Worry about Job Security Business Wire Jun 14, 2023 New research reveals a gap between executive, employee expectations for AI in the workplace Nearly a quarter of employees believe their own jobs…
Technology Qualtrics Announces New Designations to Improve How Governments Manage Customer Experience Business Wire Jun 8, 2023 New StateRAMP authorization will accelerate adoption of the Qualtrics XM Platform in state and local government Qualtrics, the leader and creator…
Machine Learning Qualtrics Opens New EMEA Headquarters in Dublin City Centre & Unveils Plans for Innovation… Business Wire Jun 1, 2023 Qualtrics, the leader and creator of the experience management category, announced it has opened its new Europe, Middle East and Africa (EMEA)…
Technology Qualtrics Announces General Availability of New Frontline Care Solutions Business Wire May 25, 2023 Qualtrics, the leader and creator of the experience management (XM) category, announced the general availability of three new contact center…
Technology Shake Shack Ushers in new Data-led Strategy with Qualtrics BrandXM AIT News Desk May 8, 2023 Qualtrics, the leader and creator of the experience management (XM) category, announced that Shake Shack — one of the most beloved and fastest growing…
Customer Experience AiThority Interview with Brad Anderson, President of Product and Engineering at Qualtrics Sudipto Ghosh Apr 11, 2023 Hi, Brad, welcome to our Interview Series. Please tell us a little bit about your role and responsibilities at Qualtrics. How did you arrive at the…
Machine Learning SAP Agrees to Sell its Stake in Qualtrics as Part of Qualtrics Acquisition by Silver Lake and CPP… Business Wire Mar 13, 2023 SAP SE announced it has agreed to sell all of its 423 million shares of Qualtrics International as part of the acquisition of Qualtrics by funds…