Customer Experience Balto First to Introduce Real-Time Guidance in Spanish for the Contact Center AIT News Desk Jul 21, 2022 Spanish-speaking agents now have access to bilingual conversation excellence features to drive conversions, maintain compliance, and improve customer…
Natural Language Balto Gives Users Access to Powerful Real-Time Guidance Platform, Announces Availability in… AIT News Desk Mar 10, 2022 Balto, the #1 real-time guidance platform, announced that its AI-powered, enterprise conversation excellence solutions are now available in the …