Machine Learning Balto Launches Beacon, New Era of Agent Empowerment With Crowd-Sourced Call Recommendations AIT News Desk Jan 12, 2023 Balto, the leader in empowering agents with AI for better conversations, has launched the latest real-time capability to benefit agents with…
Bots/Intelligent Assistants LivePerson Upgrades Conversation Assist to Supercharge Agents with Real-Time AI Recommendations AIT News Desk Apr 11, 2022 LivePerson, Inc., a global leader in Conversational AI, announced significant upgrades to its Conversation Assist capabilities, which provide agents…