AiThority Interview with Shawna Wolverton, SVP of Product at Zendesk Sudipto Ghosh Feb 19, 2020 About Shawna You were part of the first Localization Product Management team at Salesforce. Today, you lead Product Management at Zendesk. How has…
HR Technology Zendesk Invests in Tymeshift to Improve Workforce Management (WFM) Solutions AIT Staff Writer Jan 27, 2020 Leading Customer Support Ticket System and Sales CRM platform Zendesk has invested in Tymeshift. Tymeshift is an Omnichannel Workforce Management…