Browsing Tag

Replicant

New Benchmark Report Indicates that Contact Center Automation is Moving To The Mainstream

AIT News Desk Aug 23, 2022

Replicant, the leader in the Contact Center Automation market, today released the 2022 Automation in the Contact Center Report. The report, compiled…

Automation

Replicant Launches Single Conversation Engine To Automate Customer Service Interactions Across Every…

AIT News Desk Jul 25, 2022

Replicant, the leader in Contact Center Automation, announces expanded support across messaging and digital channels. Now consumers can resolve their…

Customer Experience

Replicant Names Customer Service Innovators of 2022

AIT News Desk Jan 20, 2022

Replicant, a leading conversational AI platform, announces its first annual list of the top 50 leaders who are innovating and transforming the contact…

Customer Experience

Replicant Expands Conversational AI Platform with New Capabilities to Empower Contact Center Leaders

AIT News Desk Nov 17, 2021

Product helps to analyze data, uncover insights and inspire action – all from a single dashboard Replicant, a leading conversational AI platform,…

Machine Learning

Replicant, World’s First Autonomous Contact Center, Raises $27 Million From Norwest Venture Partners

AIT News Desk Sep 10, 2020

Replicant, the world’s first autonomous contact center announced the closing of $27 million Series A financing led by Norwest Venture Partners with…

AIT MegaMind

AiThority Interview with Gadi Shamia, Co-founder and CEO at Replicant

Sudipto Ghosh Apr 13, 2020

Hi Gadi, tell us about your journey and how you arrived at Replicant.ai. I got involved in the Contact Center space almost six years ago when I met…

Bots/Intelligent Assistants

Replicant Launches with $7 Million in New Funding and Adds Veteran CEO

AIT News Desk Jul 24, 2019

Talkdesk’s Former COO Joins Replicant to Lead the Customer Service Industry into the Age of Artificial Intelligence and Autonomous Call Flows…