Artificial Intelligence and Machine Learning Tools for Customer Service Team
Any business leader will attest to the fact that customer service has become the top priority for businesses. It even occupies a great place in the…
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Sentiment Analysis
CallFinder Rolls Out New Release Poised To Optimize Customer Engagement
CallFinder, the market-leading provider of SaaS speech analytics technology and automated quality monitoring solutions, announced a new release that…
Hawksearch Launches Integration for Commerce Cloud on Salesforce AppExchange
Hawksearch's customers can now increase their revenue per visit using the most marketing friendly AI driven search, recommendations and…
Tickr Introduces Political Brand Index
Tickr, the AI-powered brand analytics platform, introduced the Political Brand Index, a PR and communications management solution that helps brands…
Introducing Aspect-Based Sentiment Analysis in NLP Architect
Natural language processing (NLP) is a field within artificial intelligence (AI) that seeks to process and analyze textual data in order to enable…
Fighting Fake News Content with AI, Sentiment Analysis Tech and Machine Learning
To Fight Fakes News and Fake Reviews, Marketers Should Aim to Provide the Best Experience Possible Helps Drive Customer Loyalty, Which Prompts…