Service Cloud

Leading U.K. health solutions provider Simplyhealth is using Salesforce Einstein, Service Cloud, and Sales Cloud to power productivity across its…

The Strongest Partnership Thanks to Hyperforce, Salesforce will increase its use of AWS's computing, storage, data, and AI technologies, allowing the…

New Salesforce integration seamlessly triggers real-time, post-interaction surveys from Service Cloud Medallia, the global leader in customer and…

96% of mid-market companies said Salesforce products have become more important to the success of their business since the start of the pandemic, per…

Sprout Social, Inc. and Salesforce announced a global partnership to make it easy for Salesforce customers to manage their full social media presence…

Expanding its commitment to the New York workforce, Accenture plans to create 100 new Salesforce-skilled cloud jobs in 2022 Accenture has opened a…

Spaulding Ridge, a global cloud advisory and implementation firm, announced Silvr Lining Group, a Salesforce company based in London, will be joining…

Hi Julian, please tell us about your journey in the technology industry. What inspired you to start at Salesforce? I’ve always been passionate…

Avaya OneCloud™ for Service Cloud brings together calls, digital engagement and CRM application-provided people information to empower service…

Natterbox integrates any phone system and Microsoft Teams to Service Cloud Voice Natterbox has announced its latest integration with Salesforce’s…