Machine Learning SmartAction Launches Comprehensive AI Starter Kit to Simplify CX AI Adoption for Businesses AIT News Desk Jun 27, 2024 Unlock the potential of AI with our all-in-one guide, designed to streamline the automation CX journey. SmartAction, a leader in AI-powered customer…
Customer Experience SmartAction Partners With Ottomation to Launch ‘Otto’ the Virtual Service Advisor for Automotive… AIT News Desk Mar 2, 2022 SmartAction, a leading provider of AI-powered virtual agents for customer service, announces the launch of Otto, its service scheduling solution for…
Voice SmartAction Announces Gary Davis as Chief Executive Officer AIT News Desk Aug 19, 2020 SmartAction Announces the Promotion of Gary Davis From President to Chief Executive Officer to Accelerate Its Vision to Make Life Less Hard™ for…
SaaS SmartAction Sees Record Growth Against Backdrop of Achieving Profitability AIT News Desk Feb 12, 2020 Leading Provider of AI-Powered Virtual Agents for Omnichannel Self-Service Posts Its Largest Growth in Sales Bookings for the Year SmartAction, a…
News Purchasing Power’s AI-Powered Virtual Agent Wins Top Honor for Excellence in Self-Service AIT News Desk Nov 21, 2019 Frost & Sullivan awards Purchasing Power® for their AI-Powered Virtual Agent created in partnership with SmartAction® to enable conversational…
News SmartAction Names Former Convergys CEO, David Dougherty, to Board of Directors AIT News Desk Feb 21, 2019 The Former Convergys Chief Executive Officer Becomes the Latest Addition to SmartAction's Board of Directors to Assist in the Growth of Its Top-Rated…
Computing SmartAction Wins the Frost & Sullivan 2018 North American Product Leadership Award for Its… AIT News Desk Nov 7, 2018 Leading analysts name SmartAction as the top solution provider for contact center leaders looking for an AI-powered solution to automate voice and…