Analytics SMG Expands Contact Center And Conversation Analytics Capabilities With CallMiner Partnership AIT News Desk Sep 22, 2021 Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, has expanded its…
HR Technology SMG Employee Experience Advancements Help Organizations Increase Engagement and Drive Action AIT News Desk Dec 8, 2020 SMG, a global customer, patient and employee experience management partner to more than 500 brands, has introduced always-on feedback and in-platform…
News Casey’s General Stores Looks to Uncover Customer Insights and Expand Loyalty with SMG’s CEM Solution AIT News Desk Sep 26, 2019 Service Management Group (SMG), a global customer experience management, employee experience and brand research partner to more than 500 brands, has…