Speech Analytics

Talkwalker, the leading enterprise listening company, adds podcasts to the list of sources it covers. With its new Speech Analytics technology,…

The technology partnership will provide class-leading, policy-based call and video recording and advanced speech and chat analytics for sales,…

Speech analytics is transforming many aspects of business, and is especially beneficial to any sales driven organisation. Zadarma, most well known as…

One of the Largest Hispanic Owned and Operated Companies in the US Deploys 8x8 Cloud Communications and Contact Center Solution in More Than 700…

Speech Analytics and Contact Center AI Improve Experiences for Both Clients and Agents Observe.AI, a leader in Contact Center AI, announced that its…

AI-powered text and speech analytics leader integrates with Oracle Cloud CX Service, connecting users to hundreds of feedback sources to extract…

CallMiner, the leading provider of speech and customer interaction analytics, announced that African Bank has selected the CallMiner Eureka platform…

CallFinder, the market-leading provider of SaaS speech analytics technology and automated quality monitoring solutions, announced a new release that…

CallMiner, the leading provider of artificial intelligence-fueled speech and customer interaction analytics, announced a partnership with NTT…

Gryphon Networks recently announced the integration of a learning management system ("Amplify") into the Gryphon ONE platform, enabling sales leaders…