Speech Analytics

In today's world, new technologies are benefiting us in ways we could’ve scarcely imagined even 10 years ago. Yet, we now also have important…

CXM Version 6 Software Release Delivers Workforce Optimization Solutions and Call Recording for Contact Centers & Business of all sizes CXM…

Talkdesk earns top spot in best software for Contact Center Operations, Telecom Services, Auto Dialer and Speech Analytics Talkdesk leads the contact…

8×8, Inc., a leading integrated cloud communications platform, and Comstar Technologies, a full service Technology Firm, announced an enhanced…

Observe.AI, the leader in AI-powered speech analytics and quality management for voice customer service, announced that it has partnered with Telarus,…

Vonage, a global business cloud communications leader, announced that TP Vision Europe B.V. has selected its contact centre and speech analytics…

Fewer Than Half Are Using Artificial Intelligence and Real-Time Automation and Analytics Features Contexta360, a leading speech analytics, AI and…

Data Powered by the Aural Analytics Speech Analytics Platform Technology Will Be Presented at the 18th Annual Northeast Amyotrophic Lateral Sclerosis…

Application Ensures Users Can Remember, Retrieve and Record Everything that Happens on a Phone Call; Proprietary Framework Leverages Artificial…

VoiceBase, the leading open architecture solution for AI-powered speech analytics, announced a strategic partnership with Tableau Software, the…