Sprinklr is the first enterprise software platform to support ad creation and management on TikTok Sprinklr, the leading Customer Experience Management platform (CXM), announced it is integrating with TikTok, becoming the first API partner to support in-feed video ads. This partnership allows advertisers to create and manage in-feed video ads ... Read More »
We’re happy to announce the Sprinklr Fall 2019 Release, with over 400 new features across the five products that make up Sprinklr’s Unified Front Office: Modern Marketing, Modern Advertising, Modern Research, Modern Care, and Modern Engagement. Read More: The Future of Work’s Most Crucial Component: Artificial Intelligence These improvements enhance the breadth ... Read More »
Enabling real-time conversations with customers while they’re on a brand’s website and mobile apps Sprinklr, the world’s first Unified Front Office for Modern Channels, announced Sprinklr Live Chat, a customer service capability that helps businesses provide immediate support to visitors on their website and mobile applications. Users can automatically assign ... Read More »
Enhanced PSA Usability Enhances the Bottom Line for Sprinklr FinancialForce, the #1 Enterprise Professional Services Automation (PSA) and the only customer-centric ERP (CCERP) cloud solution, announced that Sprinklr, the world’s first Unified Front Office Platform for Modern Channels, has seen an increase in utilization by project managers thanks to FinancialForce PSA’s ... Read More »
Achieved the Highest Score Among All Reviewed Vendors in Its Current Offering, Strategy, and Market Presence Sprinklr, the world’s first Unified Front Office for Modern Channels, announced that the company was named the only leader in the Forrester Research, Inc. report, the Social Suites Wave Q4 2019. This is the ... Read More »
Sprinklr, the world’s first Unified Front Office Platform for Modern Channels, announced the appointment of Dan Haley as General Counsel and Corporate Secretary. In this role, Haley brings deep government and private sector experience to overseeing Sprinklr’s global legal functions. “Dan’s extensive legal experience as well as his commitment to upholding ... Read More »
AI on Social Media may seem intimidating and enigmatic, but for marketers, it really points to one major opportunity: Data. Artificial Intelligence (AI) may not take down the human race as it does in the movies, but it is primed to change the marketing world as we know it. This ... Read More »
Helping the world’s largest brands increase sales and lower customer support costs Sprinklr, the world’s #1 social media management platform, today announced its integration with Snaps, the leading conversational marketing platform. The companies are launching the Sprinklr and Snaps Agent Handoff, which helps brands easily manage the transition between an automated chatbot ... Read More »
