Machine Learning SupportLogic Introduces First Set of Generative AI-Powered Features to Elevate the Agent Experience Business Wire Jul 25, 2023 SupportLogic’s Response Assist and Translation Assist boost agent productivity, improve operational efficiency, and increase customer revenue…
Machine Learning SupportLogic Unveils Generative AI Product Direction to Deliver the Next-Gen Customer Support Tech… PR Newswire Jun 14, 2023 SupportLogic, the world's first Support Experience Support Experience (SX) management platform unveiled its 2023 product direction roadmap at the SX…
Machine Learning SupportLogic Announces Integration with Gainsight to Power Customer Success through Actionable,… PR Newswire May 10, 2023 SupportLogic, the world's first Support Experience (SX) management platform, announced an integration with Gainsight, the industry's leading customer…
Machine Learning SupportLogic Acquires Emtropy Labs to Automate QA for Enterprise Customer Support AIT News Desk Jan 27, 2023 Combines SupportLogic's Prediction and Workflow Engine with Emtropy's Continuous Quality Monitoring to Enable Proactive Revenue Retention…
Machine Learning CIBC Innovation Banking Announces Growth Capital Facility for SupportLogic AIT News Desk Nov 7, 2022 CIBC Innovation Banking is pleased to announce a growth capital facility for San Jose-based SupportLogic, Inc. (“SupportLogic”), a support experience…
Customer Experience SupportLogic Launches Agent Coaching and Evaluation (ACE) Application to Improve Support Staff… AIT News Desk Jun 29, 2022 SupportLogic, the world's first support experience (SX) platform, announced the availability of new functionality: Agent Coaching and Evaluation…
Customer Experience SupportLogic Launches SX Platform and Applications to Transform Customer Support AIT News Desk May 17, 2022 SupportLogic, the world's first support experience platform, announced the availability of its full SupportLogic SX platform and applications. This…
Customer Experience SupportLogic To Host The First Industry Conference Dedicated To Support Experience For Support and… AIT News Desk Mar 30, 2022 SupportLogic, creator of the world's first continuous support experience (SX) platform, will host SX Live, the industry's first conference dedicated…
Customer Experience SupportLogic Triples Revenue on Rising Customer Demand for Support Experience Solutions AIT News Desk Mar 8, 2022 SupportLogic, creator of the world's first continuous support experience (SX) platform, announced 230% year-over-year revenue growth amid rising…
Customer Experience CSS Corp and SupportLogic Announce Strategic Partnership to Deliver Proactive Customer Support AIT News Desk Feb 24, 2022 CSS Corp and SupportLogic have announced a strategic partnership to help businesses elevate their customer support experience proactively by…