Talkdesk

Generative artificial intelligence, combined with deeply integrated and specific healthcare workflows, delivers powerful self-service to improve…

Automations powered by generative artificial intelligence dramatically improve the customer experience of everyday banking and retail interactions…

The Talkdesk Bias & Ethical AI in Retail Survey spotlights how important responsible AI is to customers and what retailers need to start doing if…

This is our AI Daily Roundup. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …

Talkdesk expands on commitment to solve industry-specific CX challenges; seamlessly connects disparate resources on and off campus to improve…

This is our AI Daily Roundup. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …

Global enterprises benefit from the company’s enhanced generative AI-powered cloud platform that makes it easy to transform contact centers into fast,…

Talkdesk’s intelligent, cloud-based contact center capabilities plus Windstream Enterprise’s managed services give enterprises all the tools to…

Talkdesk, Inc., a global cloud contact center leader for customer-obsessed companies, released a new Talkdesk Research report, “The promise (and…

Insurers increasingly consider CX a top business priority and advanced AI tools will help drive customer satisfaction and loyalty Insurers…