technology research

Enterprises embrace new technologies for communication, collaboration and support as remote work changes employee experience, ISG Provider Lens…

Amid economic uncertainty, companies turn to service providers for help improving employee experience, ISG Provider Lens report says As…

 Overall customer satisfaction with providers up 5% versus last year, ISG Star of Excellence CX Insights Report finds Enterprise buyers of…

Standard Chartered Bank, Citi, Santander Germany, Crédit Mutuel, Conseil National Stratégique de l’Intelligence Artificielle, France FinTech, OCBF…

ISG Provider Lens report will examine MarTech service providers helping drive sales, customer loyalty and brand awareness Information Services…

After adopting cloud-based platforms in response to COVID-19, enterprises are working with Microsoft partners to unlock new capabilities, ISG…

A new study by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, finds the majority of…

Demand for IT and business services in the Americas declined 7 percent in the first quarter versus the prior year, but was up slightly from the fourth…

Insurers that leverage the metaverse now to attract a new generation of talent and tech-savvy customers will gain considerable market advantage, an…

Data has evolved from an IT function to a core business capability, with companies investing in data governance, quality, access and analysis, ISG…