Machine Learning TELUS International and Local Measure Announce Partnership to Elevate GenAI-Fueled CX with Engage… Business Wire Mar 5, 2024 TELUS International , a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions, including…
Machine Learning TELUS International Launches Experts Engine to Provide Highly Accurate, Predictably Faster and… Business Wire Dec 13, 2023 New experts-on-demand sourcing capability algorithmically matches human expertise to a wide range of data creation, collection, annotation and…
Machine Learning TELUS International Launches Fuel iX to Drive AI-fueled Intelligent Experiences for Brands and Their… Business Wire Oct 31, 2023 TELUS International Fuel iX drives value for clients by providing an end-to-end next generation customer experience solution fueled by GenAI -…
Machine Learning TELUS International Survey Reveals Customer Concerns About Bias in Generative AI Business Wire May 25, 2023 TELUS International launches new generative AI solutions to mitigate bias and hallucinations, complementing the company’s existing competencies in…
Technology Consumers Concerned About How Brands Will Keep Their Data Secure in the Metaverse Business Wire Mar 3, 2023 The majority of respondents believe brands aren’t ready to protect their identities and personal data in the metaverse According to a recent…
Technology Introducing SPACE by TELUS International AIT News Desk Dec 15, 2022 New virtual recruitment platform increases the speed of the recruitment and hiring process, broadens the global recruiting talent pool, and…
Technology TechSee Partners with TELUS International, Adding Augmented Reality and Computer Vision AI to TELUS… AIT News Desk Nov 14, 2022 TechSee announced a technology partnership with TELUS International, a leading digital customer experience (CX) innovator that designs, builds, and…
Machine Learning Consumers Want Humans Moderating Content Online, Not Just AI AIT News Desk Nov 1, 2022 Brands that employ both AI and human resources ensure effective content review and safer digital spaces According to a recent survey by TELUS…
Technology TELUS International Announces Agreement to Acquire WillowTree AIT News Desk Oct 30, 2022 TELUS Corporation and TELUS International, a leading digital customer experience innovator that designs, builds and delivers next-generation…
Customer Experience TELUS International Appoints New Chief Transformation Officer to Enhance its Digital Transformation… AIT News Desk Aug 23, 2022 Beth Howen brings more than two decades of experience in driving digital transformation for large enterprises in the technology industry. TELUS…