Sales and Customer Support Five Things You Should Do to Ace your Customer Service Strategy with Artificial Intelligence Sudipto Ghosh Sep 12, 2023 Customer Service Strategy with Artificial Intelligence can influence the way your customers interact with your brand during their buying journeys.…
Customer Experience Alida Strengthens Relationships Between Customers and Brands With New Mobile Capabilities PR Newswire Apr 26, 2023 Alida, a leader in experience management, introduced new innovative capabilities in the Spring 2023 product release of its industry-leading Total…
Customer Experience AiThority Interview with Riaz Raihan, President of Products & Engineering at Alida Sudipto Ghosh Jan 12, 2023 Hi Riaz, please tell us about your role at Alida, and how you arrived here. I’ve had over a two-decade career, building products and driving…
Customer Experience Alida Launches Customer Journeys and Enhances TXM Platform AIT News Desk Jul 27, 2022 Alida, a leader in experience management, delivered its Summer 2022 product release, bringing to market new and enhanced products that were developed…
Customer Experience Choiceform Drives the Growth of Company by Upgrading Cem Concept to the Total Experience Management… AIT News Desk Jul 6, 2022 Choicefom, China's leading CEM management platform provider introduced a brand-new CEM concept to its Total Experience Management platform TX that…
SaaS MIS Group and Alida Partner Together to Strengthen Customer Experiences in Europe AIT News Desk Jun 14, 2022 Partnership will provide brands with powerful insights collection capabilities to support the creation of impactful customer experiences Alida, a…
Customer Experience Motivus Joins the Alida Partner Network to Deliver Tailored Customer Experiences in Singapore AIT News Desk May 18, 2022 Alida, a leader in Total Experience Management (TXM), announced Motivus, an experience-based sales and customer service, and customer experience…
Customer Experience Keyrus and Alida Partner Together to Transform Customer Experiences AIT News Desk May 10, 2022 Partnership will help brands uncover actionable insights to create unforgettable customer experiences Alida, a leader in Total Experience…
Customer Experience Alida Launches Synchronous Video Capabilities and Optimizes TXM Platform AIT News Desk Apr 26, 2022 Spring 2022 product release delivers customer-led enhancements to build the total experience Alida, a leader in Total Experience Management (TXM),…
Customer Experience Alida Recognized on 2022 Canada’s Top Small & Medium Employers List AIT News Desk Apr 5, 2022 Alida, a leader in Total Experience Management (TXM), announced that it has been recognized on the 9th annual list of Canada’s Top Small & Medium…