Technology AI Readiness: Unveiling Vital Competencies for Contact Center Success PRNewswire Dec 20, 2023 Results from respondents note critical success factors including cloud migration, knowledge management, voice to digital mix, and conversational…
Technology TTEC Opens New Global Customer Experience Delivery Center in Cape Town PR Newswire Nov 30, 2023 Dedicated facility part of TTEC's purposeful expansion in Africa, grows global delivery footprint TTEC Holdings a leading global CX (customer…
Machine Learning TTEC Digital Introduces Intelligent CX Offering Powered By AWS AI and Machine Learning Capabilities PR Newswire Aug 30, 2023 TTEC Holdings, a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC…
Customer Experience TTEC Expands Global Capabilities With New Customer Experience Delivery Center PR Newswire Jul 7, 2023 TTEC Holdings, Inc., one of the largest global customer experience (CX) technology and services innovators for AI-enabled CX solutions, announced the…
Machine Learning Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates AIT Staff Writer May 5, 2023 This is our AI Daily Roundup. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in…
Technology TTEC Digital introduces InteractionSync for Amazon Connect AIT News Desk Jan 25, 2023 TTEC Holdings,one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, announced…
Martech TTEC Completes Acquisition of Public Sector and Smart City Assets AIT News Desk Apr 4, 2022 Company accelerates growth strategy with tech-enabled citizen engagement solutions, ~$19 billion total addressable market TTEC Holdings, Inc., one of…
Cloud VoiceFoundry, a TTEC Digital business, Announces New Global Partnership with PCI Pal AIT News Desk Feb 15, 2022 VoiceFoundry, a TTEC Digital business, announced a partnership with PCI Pal, a global provider of cloud-based secure payment solutions. PCI Pal,…
Customer Experience TTEC Increases Its Credit Facility To $1.5 Billion AIT News Desk Nov 30, 2021 TTEC Holdings, Inc. one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions,…
Customer Experience TTEC Resolves Cyber Incident AIT News Desk Sep 20, 2021 TTEC Holdings, Inc. (TTEC), one of the largest global CX (customer experience) technology and services innovators for end-to-end digital CX solutions,…