Video Integrate Video Chat With Cisco Finesse UCCX, UCCE, PCCE Contact Centers With CXInfinity AIT News Desk Jul 22, 2021 Over 89% Of Customer Believe Video Call Keeps Them Connected With the Brand or People. Also, 90% Prefer Videos as a Better Medium to Understand…
Martech Comm100 Launches Integration With Cisco Contact Center Solutions AIT News Desk Mar 12, 2021 Cisco UCCX and UCCE users can now manage digital channels alongside voice in Cisco Finesse Comm100, a global provider of omnichannel customer…