Technology Sprinklr and Sitel Group Partner to Enhance the Contact Center with Social Customer Service AIT News Desk Jan 12, 2023 Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, and Sitel Group, one of the largest global…
Customer Experience Social Commerce Drives Greater Digital Ad Spending, Finds New Report AIT News Desk Feb 23, 2022 Global ad spend climbs 25%, with 21% YoY increase Singapore ad spend surges 32%, with 16% YoY increase Emplifi, the leading unified customer…
Customer Experience Paid Social Soars 25% in Q4 According to New Emplifi Report AIT News Desk Jan 27, 2022 Emplifi, the leading unified customer experience platform, released the results of its comprehensive analysis of Q4 2021 social media data, offering…
Mobility OLX Autos Reaches US$1 Billion in Second-Hand Car Transactions AIT News Desk Aug 24, 2021 OLX Autos combines online trading platforms with offline car inspections to offer consumers the ‘next generation’ in second-hand car buying and…
Martech Emplifi Reveals Global Ad Spend up 50% On Facebook and Instagram in Q2 AIT News Desk Aug 5, 2021 The continued growth in social media ad spend points to more than a simple "bounce back" from the pandemic, according to Emplifi. The unified CX…
Martech Sailthru Announces Integration With Segment That Drives B2C Organizations to Move At the Speed of… AIT News Desk Jul 8, 2021 The Added Capabilities Allow Companies to Action Customer Data Bi-Directionally Across All Channels and Touchpoints in a Secure Environment…